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Ordering:  We are currently ONLY selling what we have in stock!  All orders are on a first come/first served basis.  Any credit card order that can not be filled immediately will be voided and no credit card charges will be processed.  All PayPal orders will be refunded.  Our Online Catalog is a fully secured site. 

Privacy: Pacific Rescue never shares or sells any information to anyone. All information given to us on our site stays strictly within our organization. We do not utilize outside email services or bulk mailing lists. You can be assured that we detest SPAM and the abuse of the Internet as much as you!

Confirmation: All orders will receive an immediate, automatic confirmation with the order number. After the order is processed,Pacific Rescuewill send a notification directly from our retail store. If you do not receive this notification within 24 business hours from your purchase please call our office or send an email tosales@pacificrescue.com.

Contact Us: The best way to contact Pacific Rescue at any time via email,sales@pacificrescue.com 
Our office (Toll Free 1877-843-4599 or 1805-965-5372). 
Our mailing address is:
Pacific Rescue ~ 232-1E Anacapa Street ~ Santa Barbara, CA 93101
.  Please be aware that we are no longer keeping business hours as we are traveling often.  We do monitor our email and respond as soon as possible (usually within 24 hours).

 

Payment: Credit Card, Paypal or Purchase Orders (with pre-established credit accounts) are accepted through our Online Store. A finance charge of 1.5% per month (18% ann.) will be applied to all past due accounts. All fees incurred in collecting a past due account are the responsibility of the purchaser. 

Government Agencies: Purchase orders are accepted with a Net 30 Days from the date of shipment on any or all items shipped on order. This includes partial shipments. A 1.5% monthly (18% ann.) charge will be assessed on accounts over 30 days.

International Orders: We are no longer shipping Internationally

Shipping and Handling Charges: All orders within the continental U.S. are shipped via US Postal Service Priority Mail or best way.  We can not offer expedited shipping at this time.  Orders shipped to Military APO/APE, Hawaii, Alaska, Puerto Rico or the US Virgin Islands will be shipped via US Postal Service. 

Back Orders: We are only selling what we have in stock --- no backorders!

 

Return Policy: Because we are selling at our cost - all orders are non refundable/non returnable. 

Warning: Read all instructions that come with the equipment you purchase. Rescue work by its very nature is very dangerous and requires special equipment as well as special training. It is the responsibility of the user of this equipment to obtain competent instruction and take adequate precautions for safety when using this equipment. The information in this catalog is provided for making purchasing decisions only. There is no substitute for competent instruction and training in technique and safety.

Pacific Rescue appreciates your business!

Please call or email us atsales@pacificrescue.com if you have any questions about your order. 

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